Charleston Tower Hotel

Staff and customer service outstanding and in short amazing met Lawade, who is just the sweetest and helpful and Rebecca at desk to not knowing the area they gave my sister and I directions and restaurants that were good to moving us to lower floor bc we don’t want to use the elevator they were remarkable. Met Danielle in kitchen staff she was amazing and so attentive to help make sure we had everything and were happy with food to even explaining the road and areas of problems on our continued travel to Ky the ark! She even took plates to table helped make waffles her smile and help along with Lawade and Rebecca at desk was well worth any issues in the hotel. Met worker Paula outside she was nice to. Your lucky to have the staff you do it made all the difference and well worth the stay.

The facility was great, clean, and very user-friendly. For the value, we will stay here again, as it is in the middle of the downtown area of our capital city, close to a medical facility that we use quite often.

The property is very nice. We have stayed multiple times we have went to a concert and had a babysitter for our kids. It’s a great location!

Very pleasant stay at the Best Western! Front desk was very friendly and helpful! Breakfast was fantastic! Room was very clean! Overall, it was a wonderful stay at the best rate I could find!

The eggs were well-scrambled and I like that. Large sausage patties. Bacon. A choice of muffins and a sweet roll. Juices. Good coffee. The waffle maker was empty and no batter ready but hey we were late for breakfast, it was almost over, we did not want waffles anyway !!! A good breakfast !! I really liked the bathroom. The square sink. The bar of soap smelled wonderful. The black tissue box.